Wherever, Whenever Communications
All Your Communication Tools in One Place
Desk Phone
Pre-configured phones that connect instantly to CloudWay’s service, giving you simple setup, dependable communication, and consistent performance in every workspace.
Laptop
The Elevate Desktop App lets users make calls, chat, join meetings, and share files easily, offering smooth communication directly from any Mac or PC.
Mobile Device
Switch your workspace to any Apple or Android device using the Elevate Mobile App, ensuring flexible access to calls, chats, and messages anywhere.
Contact Center
Improve productivity and customer experience with advanced call features seamlessly integrated into Elevate, ensuring smoother and more efficient interactions.
Communicate your way, anywhere.
Business Phone
Stay connected anywhere with 90+ features, HD voice, and unlimited calling.
Video Conferencing
Host secure HD meetings with screen sharing and smart collaboration tools.
Team Chat
Communicate instantly with real-time individual and group messaging.
File Management
Securely share, collaborate, and efficiently back up files from any location.
Features That Enhance Productivity
Auto Attendant
Automatically route callers with smart greetings and fast call handling based on business hours, improving response speed and caller satisfaction.
Hunt Groups
Direct incoming calls to the right teams for quicker, more efficient customer support, ensuring no inquiry gets missed or delayed.
Presence
View teammates’ real-time status indicators to know who’s available, busy, or offline instantly, helping streamline communication and coordination.
Integrations
Enhance efficiency by connecting voice, video, messaging, and contact center tools in one place for smoother workflows and better productivity.
Elevate Rooms
Enable smooth room collaboration with reliable video conferencing and secure screen sharing, supporting hybrid teams and consistent meeting quality.
Company Messaging
Let customers reach your business through SMS/MMS using your main number, ensuring seamless and accessible communication.
Eliminate the complexity of secure communications
End users are often the first target for hackers, making them vulnerable to attacks. Cloudway’s security framework helps prevent unauthorized access by blocking risky logins, monitoring user behavior, and detecting suspicious activity before it becomes a threat.
Your business data stays fully protected with strong encryption and secure development practices. Every application is carefully built, tested, and monitored to defend against vulnerabilities, and modern cyberattacks ensuring your information remains safe at all times.
Advanced data centers, 24/7 monitoring, and intelligent intrusion-detection systems work together to shield your cloud environment. These layered safeguards protect your files, communications, and operations from sophisticated threats and ensure continuous security.
Smart, Intuitive & Reliable
We provide simple, smart, and reliable communication tools to help your team work confidently.
We provide a powerful suite of tools designed to simplify work, improve collaboration, and keep your business running smoothly. Whether you're managing users, tracking performance, or seeking support, our platform helps you stay productive every step of the way.
Administration
Easily onboard, customize, and manage users, services, and devices using an all-in-one, intuitive admin portal.
Analytics
Monitor performance with real-time insights that help optimize operations and guide smarter business decisions.
Support
Rely on 99.999% uptime, SLA-backed service, and 24/7 J.D. Power–certified support available by phone or chat anytime.
The Smarter, More Connected Way to Use Microsoft Teams
Phone Integration
Integrate your cloud phone system into Teams with no extra license needed.
Advanced Tools
Use call queues, SMS, monitor, whisper, and barge directly inside Teams.
Unified Experience
Handle all communication and collaboration within one unified Teams app.
Trusted Partner
Get expert support backed by Microsoft Gold Partner and JD Power certification.
Unified Communication
Streamline workflows and enhance communication across your entire organization.
Cloudway Search & Retrieve
Data Capture
Automatically capture and organize all communication data for consistent visibility, easier tracking, and smooth long-term retention.
Quick Integration
Deploy archiving in minutes with a Cloudway-ready solution that ensures seamless setup and fully compliant retention workflows.
Smart Search
Search through millions of archived files using indexed content, metadata filters, and refined properties for fast, accurate retrieval.
Protected Data
Maintain strict regulatory standards with secure, tamper-proof storage designed for HIPAA, FINRA, MiFID II, and SEC 17a-4 compliance.
All About Cloudway’s Unified Communications
Cloudway unifies calling, messaging, and meetings in one platform. Stay productive and connected across your team.
What is Unified Communications?
Unified Communications combines calling, messaging, video meetings, and collaboration tools into one connected platform. With Cloudway, businesses gain faster communication, improved teamwork, and an easier way to manage daily operations across multiple devices.
What are the benefits of a Unified Communications solution?
A unified cloud solution reduces costs, boosts productivity, and enhances customer experiences by centralizing communication tools. It supports real-time messaging, mobile apps, AI assistance, workflows, reporting, analytics, and secure communication with 99.999% uptime reliability.
How can Unified Communications be leveraged?
Cloudway improves customer service and productivity across retail and education by enabling multi-channel communication, mobile access, staff collaboration, and privacy protection. Businesses gain operational efficiency and better control over all communication systems.
Is Unified Communications secure for businesses?
Yes. Cloudway provides enterprise-grade security with data encryption, identity protection, compliance with standards like HIPAA and FINRA, and 24/7 monitoring. This ensures every call, message, and meeting stays protected from unauthorized access or threats.
How does Unified Communications support remote work?
Unified Communications enables teams to work from anywhere with access to calling, messaging, video meetings, and shared files across all devices. Employees stay connected, productive, and collaborative without needing multiple apps or hardware, creating a seamless and efficient workflow.
Why choose Cloudway for Unified Communications?
Cloudway offers a complete communication platform with business-grade reliability, advanced features, Microsoft Teams integration, analytics, and dedicated support. Organizations benefit from seamless communication, improved workflows, and a modern user experience tailored for growth.