Secure, Scalable, and Always-On

Protect | Monitor | Optimize | Respond

Secure Cloud Infrastructure

Advanced security protocols ensure encrypted communication and data protection, wherever you connect.

Endpoint Security Across Devices

Safeguard your desk phones, laptops, and mobile devices with real-time threat detection and proactive security measures.

Seamless Protection on Any Device

Ensure a secure workspace across Apple, Android, and desktop environments with intelligent security layers.

Integrated Threat Monitoring

Enhance operational security with built-in monitoring, advanced threat intelligence, and instant response capabilities.

All About Cloudway’s Cloud Security

Our domain and privacy protection services safeguard your online presence against unauthorized access, phishing, malware, and data breaches. We offer domain privacy registration to shield your personal information and robust email filtering to protect against spam and phishing attacks.

We offer enterprise-grade SSL/TLS 1.2 & 1.3 encryption and advanced DDoS mitigation to secure web traffic, prevent data theft, and neutralize harmful traffic in real time, ensuring maximum uptime and stability during traffic surges.

We use global threat intelligence to block connections from malicious sources, reducing cyber risks and unauthorized access. Our automated filters and reputation algorithms also protect your platforms from comment spam, keeping your content secure and optimized.

Our advanced Web Application Firewall (WAF) defends against complex web-based threats by filtering and monitoring traffic to your web applications, ensuring that only legitimate traffic gets through.

Our content scraping protection and browser integrity checks safeguard your online content and services. They prevent bots and competitors from copying your digital assets, preserving their uniqueness and protecting your intellectual property.

Communicate How You Want, Wherever You Are

Work securely, productively, efficiently, and intelligently from anywhere while building stronger customer relationships.

Business Phone

Stay connected, no matter where your office is. Access 90+ features, including HD voice and unlimited domestic calling (Canada, US, and PR).

Video Conferencing

Host secure 720p HD audio/video meetings from a conference room or remotely, with screen sharing, interactive presentation tools, and an intelligent virtual assistant.

Team Chat

Break away from your inbox. Communicate with coworkers in real-time via individual and team chat.

File Management

Share and collaborate on files securely from any location. Full file management including real-time backup and restore.

Features that maximize efficiency, productivity and control

AUTO ATTENDANT

Connect customers to the right person immediately with automatic greetings and fast, efficient call routing based on your business hours.

HUNT GROUPS

Ensure customers reach the right team quickly by routing incoming calls to specific teams who share responsibility for answering them.

PRESENCE

Stay informed about your teammates' real-time working status with notifications such as Available, Unavailable, Busy, and more.

INTEGRATIONS

Enhance customer interactions by integrating voice, video, messaging, and contact center functionalities for greater efficiency.

Unite Rooms

Unite enhances collaboration in conference rooms with seamless video conferencing and screen sharing for all teams.

Company Messaging

Allow customers to reach your business via SMS/MMS using your phone number for flexible communication.

AI Assistant

Boost productivity with Generative AI, enabling easy access to information and task assistance on mobile and desktop.

Advanced Security for Uninterrupted Performance

Protect User Access

We enforce secure access with MFA, SSO, and role-based controls to prevent unauthorized logins and protect sensitive data and critical systems.

 

Secure Applications

Applicant data is encrypted and securely processed via compliant workflows, safeguarding personal information during hiring or onboarding.

 

Defend the Cloud

Our cloud is protected by DDoS mitigation, WAF, and real-time threat monitoring, ensuring system uptime and shielding against cyber threats.

Intuitive, intelligent, informative, with industry-leading support

Administration

Access sophisticated tools to onboard, customize, and manage users, services, and devices from a single, easy-to-use portal.

Analytics

Get actionable insights to inform administrative decisions. Gain real-time intelligence on employee and system performance, ensuring quality and efficiency.

Support

Enjoy 99.999% service reliability, backed by SLAs and 24/7 J.D. Power-certified* technical support. Our experts are available via phone or chat to assist you anytime.

The Ultimate Integration - Cloudway Communications Right Inside of Microsoft Teams

Powerful Phone System

Integrate your cloud-based phone system directly into Microsoft Teams, without the need for an additional Teams Phone license.

SINGLE APP EXPERIENCE

Consolidate communication and collaboration tools within the Teams app, simplifying the user experience and reducing complexity.

Advanced Features

Enhance call handling and communication with features like call queues, SMS, monitor, whisper, and barge, all available directly inside Teams.

Trusted Microsoft Partner

Benefit from exceptional support from Cloud Communications, a trusted Microsoft Gold Partner and JD Power-certified leader in unified communications.

Unite for Teams

Preserve, Search, and Retrieve Cloudway Communications

Securely capture your organization’s Cloudway calls, meetings, SMS, and chat conversations, ensuring easy access to the information whenever it’s needed with Cloudway Archiving.

Automated Data Capture

Stay connected no matter where your office is. 90+ features, including HD voice and unlimited domestic calling (Canada, US and PR).

Powerful Contextual Search

Indexes both content and metadata, allowing users to access millions of files and refine searches using dozens of properties, delivering results in seconds.

Seamless Integration

Designed specifically for Cloudway, Archiving deploys in minutes with everything needed to enable compliant retention for Cloudway communications.

Regulations and Compliance

Supports HIPAA, FINRA, and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.

Stay Connected Anytime, Anywhere!

Join Cloudway Communications today and experience fast, reliable, and unlimited connectivity. Get started now!